Support for your Eglu Cube chicken coop
Browse our manuals and how-to videos to follow Omlet's expert advice at your pace. Need parts? Check our spares section. FAQs cover common questions, and our Customer Experience Team is always here to help.
Spares & accessories
Find spare parts for your Eglu Cube chicken coop. Choose a view below to locate and purchase the parts you need.
Manuals
Assembly videos
Product FAQs
How long will it take for my Eglu to arrive, and how long will it take me to build it?
We can get your order to you within two days from our Utah or Tennessee distribution facility. We use UPS and FedEx to ship orders and you will receive an email with tracking links once the order has been dispatched.
Your Eglu Cube comes in three boxes, labelled A to C, to be built in alphabetical order. The run and wheels come in additional boxes. Our ‘How to build’ videos will guide you through. It’s a big coop and may take some time, so invite your friends and order pizza in. The result is well worth it!
What is the return policy and warranty for the Eglu Cube?
If for any reason you’re unhappy with your Eglu Cube, you can return it to us for a full refund within 180 days if it’s dismantled and packed up in boxes for a courier to collect.
Our worry-free warranty covers free repairs and replacement parts for up to 10 years of your Eglu’s long life, should you experience any defects in the materials or workmanship.
Can I place my Eglu Cube on uneven ground?
Can I place the eggport door on the other side of the Cube?
Can you choose to put the run door in a different position?
My Eglu is freezing on the inside, what should I do? Is this normal or is the product faulty?
Freezing on the inside wall of the Cube is quite natural, especially if it's cold outside or your chickens go into the Cube wet or damp. It's the same as what you experience in your car on a cold morning and is nothing to worry about.
There are ways that you can help with this, such as:
1) Adding straw inside the cube to help absorb moisture and keep your chickens a little warmer.
2) Our extreme temperature blankets will keep the inside of the coop nice and warm at night, especially during those colder months. It will help to maintain a constant temperature rather than a major fluctuation. The Eglu itself won't generate heat, but what it does do is provide a space that minimizes the work that your hens have to do to keep their body temperature constant.
3) Check that the door is fully closed when putting your chickens to bed, this will reduce draughts, wind and rain coming in.
My chickens don't like the ladder, can I buy the ladder that comes with the Eglu Pro?
What are the packaging dimensions?
Box A House 1of2: 2'11'' x 1' x 2'1'' (41.2 lbs)
Box B House 2of2: 3'3'' x 1' x 2'1'' (53.3 lbs)
Box C Frame and Ladder: 3'2'' x 1'10'' x 4'' (28.4 lbs)
Box D Run: 3'2'' x 1'10'' x 3'' (39 lbs)
Box E Wheels: 3'1'' x 10'' x 4'' (11 lbs)
Box F Run Extension: 3'3'' x 1'9'' x 3.1'' (22.7 lbs)
What are the materials?
House: 100% Recyclable UV Stabilized Polyethylene, Powder-Coated Steel
Run: Double layer fully coated steel weld mesh
Bolts, Screws and Molded Inserts: Stainless Steel
How much space does my Eglu Cube need?
When setting up your Eglu, you should allow 3ft of space at the back of the house to allow the droppings tray to slide out easily and 2ft at the front to allow you to open the run door.
Note: 3ft of the run sits below the Eglu Cube house.