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5 Stars:

15

4 Stars:

2

3 Stars:

0

2 Stars:

0

1 Star:

1
Horrible customer service and extremely long wait.
Amelia,
I ordered in February and it came in two shipments. One arrive in May and one arrived in August. Not good quality. Horrible customer service. It was not worth the money.
Review for: Outdoor Pet Run - Pack G
The reviewer has 6-8 Mixed pets
Omlet response:
Hi Amelia, Thank you for taking the time to write us a review. We are sorry to read that you are disappointed about our customer service and the quality of our products. Your feedback is extremely important to us in order to be able to make improvements. We would like to hear more about your experience, so that we can assist you as best as we can. Do not hesitate to email or call us to discuss the above points further. We sincerely apologise about the delays that you experienced. We have indeed been impacted by the current context of the Covid pandemic and its effects on our supply chains. Usually, your products are shipped to you as soon as we can. We are looking forward to hearing back from you soon. Yours, The Omlet Customer Service Team
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