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Verified Reviews for Eglu Go Guinea Pig Hutch
Mixed Feelings
I bought this a few weeks ago for our two new guinea pigs. We have a fair amount of wildlife in our garden so I was searching for something that was 'predator / fox' proof. In hindsight, I believe I focused too much on this element and not enough on some other important considerations.
Eg. once the house is closed, its completely dark in there.. theres no happy medium its either all or nothing interms of door open or closed. The ability to move the pen around the garden is tricky and the house is really damaging on the grass. Im sure the wheels and handle would help with that somewhat but it still is heavy on the grass.
In hindsight, I wish we'd have bought a static hutch and a moveable run for the garden.
Review for: Eglu Go Guinea Pig Hutch with 3ft Run - Leaf Green
The reviewer has 2-4 Californian Guinea P pets
Omlet response:
Hi Lisa,
Thank you for your feedback.
We would like to reassure you in regards to the darkness in the hutch. Guinea pigs are entirely comfortable in complete darkness and appreciate to have a place to hide.These rodents are adept at navigating subterranean networks of tunnels or dense undergrowth and are highly reliant on touch, smell, sound and memory to navigate their hutch in the dark.
The hutch and its run can be moved with the help of the wheels, so we would highly recommend for you to add these to your hutch if you are planning to move the structure often. When moving the hutch, it won't be as near to the grass, which should prevent the damage to your grass.
If you would prefer to have a separate run, it is possible with our Zippi Run range , availablehere.
These runs can also be connected to your existing hutch and run with our Zippi tunnels .
Don't hesitate to contact us for any further information.
Kind Regards,
Clémence,
Omlet Customer Services team
Can't Even Use It
I mean, the material seem sturdy but I haven't even figured out how to put this together. Even with following the video, no luck. I didn't even receive enough clips according to the video, but I have according to the instructions? Constantly breaking or flopping over. You'd think they could at least stamp/print the part numbers onto the large plastic pieces. It's been three hours and I swear I'm not an idiot. I can usually put IKEA together no problem but this is a total nightmare.
Review for: Eglu Go Guinea Pig Hutch - Leaf Green (no run)
Omlet response:
Hi Samantha,
Thank you for your review. We are sorry to read that you are experiencing some difficulties in the assembly of your run.
The video is displaying the assembly for a 6ft run. Since you have a 3ft run, we would recommend for you to stick with the number of clips that you found in the manual. Normally, the structure should be sturdy, once all the clips have been placed at the right locations. You could still use the video to see how the clips are placed, and where on the length of your structure. We also stay at your disposal by phone and by email, our Customer Service Team is always available to help in any way. You can find our contact details here
Yours,
The Omlet Customer Service Team
Nightmare to build
The instructions are awful, especially for the 2m run. The poles that came with it seem to wide for the run and they push out the sides. For the money the assembly part is really poor. Save your cash.
Review for: Eglu Go Guinea Pig Hutch - Leaf Green (no run)
The reviewer has 2-4 pets
Omlet response:
Hi Sarah,
Thank you for your review.
This sounds very unusual, there could be a specific issue with the assembly of your run.
I have found your email and I will respond to it to arrange a solution with you to this situation.
Yours,
Clemence,
Omlet Customer Service Team